/* Sistemi 48 / Sistem 48 — builds on the tokens in site.css */
main .sr{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}
.js-only[hidden]{display:none!important}
.s48-js .nojs-only{display:none}
.s48-mark{display:inline-block;line-height:0;flex:none}.s48-mark svg{width:100%;height:100%}

/* buttons */
.s48-btn{display:inline-flex;align-items:center;justify-content:center;gap:9px;min-height:44px;padding:10px 20px;border-radius:999px;border:1px solid transparent;
  background:var(--fill);color:#fff;font:600 15.5px/1.2 var(--sans);text-decoration:none;cursor:pointer;transition:background .15s,border-color .15s,color .15s,transform .15s}
.s48-btn:hover{background:var(--fill-h);color:#fff}
.s48-btn:active{transform:translateY(1px)}
.s48-btn .i{width:18px;height:18px}
.s48-btn.primary{background:var(--gold);color:#1a1405}.s48-btn.primary:hover{background:var(--gold-l);color:#1a1405}
.s48-btn.ghost{background:var(--card);color:var(--head);border-color:var(--line-2)}.s48-btn.ghost:hover{border-color:var(--head);background:var(--card);color:var(--head)}
.s48-btn.small{min-height:40px;padding:8px 16px;font-size:14.5px}
.s48-btn.big{min-height:52px;padding:14px 28px;font-size:17px}
.s48-btn.wide{width:100%}
.s48-btn[disabled]{opacity:.7;cursor:progress}
.s48-link{background:none;border:0;padding:6px 4px;color:var(--blue);font:600 14.5px var(--sans);text-decoration:underline;cursor:pointer}

/* hero (landing) */
.s48-hero{position:relative;background:radial-gradient(1200px 500px at 85% -10%,#1b4a78 0%,rgba(27,74,120,0) 60%),var(--navy);color:#fff;padding:56px 0 64px;overflow:hidden}
.s48-hero::after{content:"";position:absolute;left:0;right:0;bottom:0;height:4px;background:var(--gold)}
.s48-hero-in{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(0,1fr);gap:48px;align-items:center}
.s48-eyebrow{display:inline-flex;align-items:center;gap:12px;margin:0 0 18px;font:700 14px/1 var(--sans);letter-spacing:.14em;text-transform:uppercase;color:var(--gold-l)}
.s48-eyebrow .s48-mark{width:40px;height:40px;box-shadow:0 0 0 2px rgba(255,255,255,.15);border-radius:10px}
.s48-hero h1{color:#fff;font-size:clamp(32px,4.4vw,54px);line-height:1.08;margin:0 0 18px;letter-spacing:-.02em;max-width:15em}
.s48-hero-p{font-size:clamp(17px,1.5vw,19.5px);line-height:1.6;color:#d5e0ec;margin:0 0 28px;max-width:38em}
.s48-cta{display:flex;flex-wrap:wrap;gap:12px;margin:0}
.s48-hero .s48-btn.ghost{background:transparent;color:#fff;border-color:rgba(255,255,255,.4)}.s48-hero .s48-btn.ghost:hover{border-color:#fff;background:rgba(255,255,255,.08)}
.s48-promise{background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.14);border-radius:16px;padding:26px;backdrop-filter:blur(2px)}
.s48-clock{position:relative;width:120px;height:120px;margin:0 0 16px}
.s48-clock span{position:absolute;inset:0;display:flex;flex-direction:column;align-items:center;justify-content:center;line-height:1}
.s48-clock b{font:600 44px/1 var(--serif);color:#fff}.s48-clock small{margin-top:4px;font-size:13px;letter-spacing:.12em;text-transform:uppercase;color:var(--gold-l)}
.s48-promise-t{margin:0;color:#d5e0ec;font-size:15.5px;line-height:1.55}.s48-promise-t strong{display:block;color:#fff;font-size:18px;margin-bottom:4px}
.s48-kpis{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin:20px 0 0;padding:18px 0 0;border-top:1px solid rgba(255,255,255,.14)}
.s48-kpis div{min-width:0}
.s48-kpis dt{font-size:12.5px;line-height:1.35;color:#b9c8d8}
.s48-kpis dd{margin:4px 0 0;font:600 24px/1.1 var(--sans);color:#fff}
.s48-promise-more{display:inline-flex;align-items:center;gap:6px;margin-top:16px;color:var(--gold-l);font-weight:600;font-size:14.5px;text-decoration:none}
.s48-promise-more:hover{color:#fff}.s48-promise-more .i{width:16px;height:16px}

/* sub navigation */
.s48-tabs{background:var(--card);border-bottom:1px solid var(--line);position:relative;z-index:2}
.s48-tabs-in{display:flex;align-items:center;gap:24px;min-height:58px}
.s48-brand{display:inline-flex;align-items:center;gap:10px;color:var(--head);text-decoration:none;font:600 17px var(--serif);white-space:nowrap}
.s48-brand .s48-mark{width:30px;height:30px}
.s48-tabs ul{display:flex;gap:4px;list-style:none;margin:0;padding:0;overflow-x:auto;scrollbar-width:none}
.s48-tabs ul::-webkit-scrollbar{display:none}
.s48-tabs li a{display:block;padding:18px 14px 16px;color:var(--text);text-decoration:none;font-weight:600;font-size:15px;white-space:nowrap;border-bottom:3px solid transparent}
.s48-tabs li a:hover{color:var(--head);border-bottom-color:var(--line-2)}
.s48-tabs li a[aria-current]{color:var(--head);border-bottom-color:var(--gold)}

/* page header */
.s48-head h1{margin-bottom:10px}
.s48-lead{margin:0;max-width:46em;color:var(--muted);font-size:17px}
.s48-kicker{display:flex;flex-wrap:wrap;align-items:center;gap:10px;margin:16px 0 -6px}

/* sections */
.s48-sec{padding-top:56px;padding-bottom:8px}
.s48-band{background:var(--soft);border-top:1px solid var(--line);border-bottom:1px solid var(--line);margin-top:56px;padding-bottom:56px}
.s48-h2{position:relative;font-size:clamp(25px,2.4vw,32px);margin:0 0 26px;padding-bottom:12px}
.s48-h2::after{content:"";position:absolute;left:0;bottom:0;width:48px;height:3px;background:var(--gold);border-radius:2px}
.s48-sub{margin:-12px 0 26px;color:var(--muted);max-width:52em}
.s48-sec-head{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:8px 24px}
.s48-h3{font-size:22px;margin:0 0 14px}
.s48-how{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(4,1fr);gap:22px;counter-reset:x}
.s48-how li{position:relative;padding:22px;border:1px solid var(--line);border-radius:var(--r);background:var(--card);box-shadow:var(--sh)}
.s48-how-n{display:grid;place-items:center;width:38px;height:38px;border-radius:50%;background:var(--sky);color:var(--head);font:600 18px var(--serif);margin-bottom:12px}
.s48-how h3{font-size:19px;margin:0 0 6px}.s48-how p{margin:0;font-size:15.5px;line-height:1.55;color:var(--text)}

/* organisations & categories (landing) */
.s48-orgs{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:22px}
.s48-org{display:flex;flex-direction:column;background:var(--card);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--sh);padding:22px 22px 18px;border-top:4px solid var(--fill)}
.s48-org header{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:4px 16px;margin-bottom:12px}
.s48-org h3{font-size:21px;margin:0;flex:1;min-width:0}
.s48-org header{align-items:center}
.s48-org-logo{flex:none;width:auto;min-width:44px;max-width:132px;height:44px;object-fit:contain;border-radius:8px;background:var(--plate);border:1px solid var(--line);padding:3px}
.s48-org-link,.s48-org-cta{display:inline-flex;align-items:center;gap:6px;font-weight:600;font-size:14.5px;text-decoration:none}
.s48-org-link .i,.s48-org-cta .i{width:16px;height:16px}
.s48-org-link:hover,.s48-org-cta:hover{text-decoration:underline}
.s48-org ul{list-style:none;margin:0 0 12px;padding:0;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:6px}
.s48-org li a{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:var(--r-s);color:var(--ink);text-decoration:none;font-size:15px;line-height:1.3;min-height:44px}
.s48-org li a:hover{background:var(--sky);color:var(--head)}
.s48-org li .i{width:20px;height:20px;color:var(--blue)}
.s48-org-cta{margin-top:auto;align-self:flex-start}

/* report cards */
.s48-cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}
.s48-cards.list{grid-template-columns:repeat(2,minmax(0,1fr))}
.s48-card{position:relative;display:flex;gap:16px;align-items:flex-start;padding:18px;background:var(--card);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--sh);transition:box-shadow .2s,transform .2s var(--ease)}
.s48-card:hover{box-shadow:var(--sh-h);transform:translateY(-2px)}
.s48-card-img{flex:none;width:96px;height:96px;border-radius:var(--r-s);overflow:hidden;background:var(--soft)}
.s48-card-img img{width:100%;height:100%;object-fit:cover;display:block}
.s48-card-ic{flex:none;display:grid;place-items:center;width:56px;height:56px;border-radius:var(--r);background:var(--sky);color:var(--head)}
.s48-card-ic .i{width:26px;height:26px}
.s48-card-b{min-width:0;flex:1}
.s48-card-top{display:flex;flex-wrap:wrap;align-items:center;gap:6px 10px;margin:0 0 6px}
.s48-card h3{font-size:18px;margin:0 0 4px;line-height:1.3}
.s48-card h3 a{color:var(--head);text-decoration:none}
.s48-card h3 a::after{content:"";position:absolute;inset:0;border-radius:var(--r)}
.s48-card:hover h3 a{color:var(--blue)}
.s48-card-desc{margin:0;font-size:15px;line-height:1.5;color:var(--text);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;overflow-wrap:anywhere}
.s48-card-meta{display:flex;flex-wrap:wrap;gap:2px 14px;margin:8px 0 0;font-size:13.5px;color:var(--muted)}
.s48-code{font:600 13px/1 ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;color:var(--muted);letter-spacing:.02em}

/* status pills & SLA */
.s48-pill{display:inline-flex;align-items:center;gap:6px;padding:3px 10px 3px 8px;border-radius:999px;font-size:13px;font-weight:700;line-height:1.4;background:var(--grey-bg);color:var(--grey)}
.s48-pill::before{content:"";width:8px;height:8px;border-radius:50%;background:currentColor}
.st-received.s48-pill,.st-forwarded.s48-pill{background:var(--doc-bg);color:var(--doc)}
.st-in_progress.s48-pill{background:var(--amber-bg);color:var(--amber)}
.st-resolved.s48-pill{background:var(--green-bg);color:var(--green)}
.st-rejected.s48-pill{background:var(--grey-bg);color:var(--grey)}
.s48-sla{display:inline-flex;align-items:center;gap:7px;font-weight:600;font-size:14.5px;color:var(--ink)}
.s48-sla .i{width:17px;height:17px}
.sla-ok .i,.sla-met .i{color:var(--green)}.sla-warn .i{color:var(--amber-ic)}.sla-late .i,.sla-missed .i{color:var(--err)}

/* notes */
.s48-notes{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;padding-bottom:56px}
.s48-note{display:flex;gap:16px;align-items:flex-start;padding:20px 22px;border-radius:var(--r);background:var(--sky);color:var(--ink)}
.s48-note.warn{background:var(--warn-bg)}
.s48-note>.i{width:24px;height:24px;color:var(--head);margin-top:2px}.s48-note.warn>.i{color:var(--amber-ic)}
.s48-note h2{font:600 17px/1.35 var(--sans);color:var(--head);margin:0 0 4px}
.s48-note p{margin:0;font-size:15px;line-height:1.55}

/* form */
.s48-formwrap{display:grid;grid-template-columns:220px minmax(0,1fr);gap:48px;padding-top:36px;padding-bottom:64px;align-items:start}
.s48-formcol{min-width:0;max-width:820px}
.s48-steps{position:sticky;top:calc(var(--head-h,0px) + 20px)}
.s48-steps ol{list-style:none;margin:0;padding:0;border-left:2px solid var(--line)}
.s48-steps li a{display:flex;align-items:center;gap:12px;padding:10px 12px 10px 16px;margin-left:-2px;border-left:2px solid transparent;color:var(--muted);text-decoration:none;font-weight:600;font-size:15px}
.s48-steps li a:hover{color:var(--head)}
.s48-steps .n,.s48-step legend .n{display:inline-grid;place-items:center;flex:none;width:28px;height:28px;border-radius:50%;background:var(--soft);border:1px solid var(--line-2);color:var(--head);font:700 13.5px/1 var(--sans)}
.s48-steps li.cur a{color:var(--head);border-left-color:var(--gold)}
.s48-steps li.cur .n{background:var(--fill);border-color:var(--fill);color:#fff}
.s48-steps li.done .n{background:#1b6b3a;border-color:#1b6b3a;color:#fff}
.s48-req{margin:0 0 18px;color:var(--muted);font-size:14.5px}
.s48-form{font-size:16px}
.s48-step{border:1px solid var(--line);border-radius:12px;background:var(--card);box-shadow:var(--sh);padding:24px 28px 26px;margin:0 0 22px;min-width:0;scroll-margin-top:24px}
.s48-step:focus{outline:0}
.s48-step>legend{float:left;width:100%;display:flex;align-items:center;gap:12px;padding:0;margin:0 0 18px;font:600 21px/1.3 var(--serif);color:var(--head)}
.s48-step>legend+*{clear:left}
.s48-step legend .n{width:32px;height:32px;background:var(--fill);border-color:var(--fill);color:#fff;font-size:15px}
.s48-step.has-err{border-color:var(--err-line);box-shadow:0 0 0 3px rgba(180,35,24,.08)}
.s48-catgroup{border:0;margin:0 0 18px;padding:0;min-width:0}
.s48-catgroup>legend{padding:0;margin:0 0 10px;font:700 12.5px var(--sans);letter-spacing:.1em;text-transform:uppercase;color:var(--gold-d)}
.s48-cats{display:grid;grid-template-columns:repeat(auto-fill,minmax(190px,1fr));gap:10px}
.s48-cattile{position:relative;display:flex;align-items:center;gap:12px;min-height:56px;padding:10px 14px;border:1px solid var(--line-2);border-radius:10px;background:var(--card);cursor:pointer;line-height:1.3;font-size:15px;color:var(--ink);transition:border-color .15s,background .15s,box-shadow .15s}
.s48-cattile:hover{border-color:var(--blue);background:var(--sky)}
.s48-cattile input{position:absolute;opacity:0;width:1px;height:1px}
.s48-catic{display:grid;place-items:center;flex:none;width:34px;height:34px;border-radius:8px;background:var(--sky);color:var(--head)}
.s48-catic .i{width:20px;height:20px}
.s48-cattile:has(input:checked){border-color:var(--head);background:var(--sky);box-shadow:inset 0 0 0 1px var(--head)}
.s48-cattile:has(input:checked) .s48-catic{background:var(--fill);color:#fff}
.s48-cattile:has(input:focus-visible){outline:3px solid var(--gold);outline-offset:2px}
.s48-more{margin:4px 0 14px;border-top:1px solid var(--line);padding-top:12px}
.s48-more>summary{cursor:pointer;font-weight:600;color:var(--blue);padding:6px 0;margin-bottom:12px}
.s48-field{margin:0 0 18px;min-width:0}
.s48-field:last-child{margin-bottom:0}
.s48-field>label,.s48-label{display:block;font-weight:600;font-size:15.5px;color:var(--ink);margin:0 0 6px}
.s48-hint{margin:-2px 0 8px;font-size:14px;line-height:1.5;color:var(--muted)}
.s48-hint.indent{margin:-4px 0 14px 30px}
.s48-form input[type=text],.s48-form input[type=email],.s48-form input[type=tel],.s48-form textarea,.s48-card-form input[type=text],.s48-filters select{
  display:block;width:100%;font:inherit;font-size:16px;color:var(--ink);background:var(--card);border:1px solid var(--line-2);border-radius:8px;padding:11px 13px;min-height:46px;transition:border-color .15s,box-shadow .15s}
.s48-form textarea{resize:vertical;min-height:150px;line-height:1.55}
.s48-form input:focus,.s48-form textarea:focus,.s48-card-form input:focus,.s48-filters select:focus{outline:2px solid var(--gold);outline-offset:1px;border-color:var(--blue);box-shadow:0 0 0 4px var(--ring)}
.s48-form [aria-invalid=true]{border-color:var(--err)!important;background-color:var(--err-bg)}
.s48-count{margin:6px 0 0;font-size:13px;color:var(--muted);text-align:right}
.s48-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 18px}
.s48-grid .full{grid-column:1/-1}
.s48-locbox{padding:16px;border:1px dashed var(--line-2);border-radius:10px;background:var(--soft)}
.s48-locbtns{display:flex;flex-wrap:wrap;align-items:center;gap:10px}
.s48-locstate{margin:10px 0 0;font-size:14.5px;font-weight:600;color:var(--green)}
.s48-locstate:empty{display:none}
.s48-map{height:360px;margin-top:14px;border-radius:10px;overflow:hidden;border:1px solid var(--line-2);background:#e8edf2}
.s48-map.big{height:480px}
.s48-maphint{margin:8px 0 0}
.s48-pinmark{display:block;width:30px;height:30px;border-radius:50% 50% 50% 0;background:var(--navy);border:3px solid #fff;box-shadow:0 2px 8px rgba(0,0,0,.35);transform:rotate(-45deg)}
.s48-pinmark.st-resolved{background:#1b6b3a}.s48-pinmark.st-in_progress{background:#a15c00}.s48-pinmark.st-rejected{background:#6b7280}
.s48-file{position:absolute;opacity:0;width:1px;height:1px}
.s48-drop{display:flex!important;align-items:center;gap:14px;padding:22px;border:2px dashed var(--line-2);border-radius:12px;background:var(--soft);cursor:pointer;transition:border-color .15s,background .15s}
.s48-drop:hover,.s48-file:focus-visible+.s48-drop,.s48-drop.over{border-color:var(--blue);background:var(--sky)}
.s48-file:focus-visible~.s48-drop{outline:3px solid var(--gold);outline-offset:2px}
.s48-drop .i{width:30px;height:30px;color:var(--blue)}
.s48-drop strong{display:block;color:var(--head)}.s48-drop small{display:block;font-weight:400;color:var(--muted);font-size:13.5px}
.s48-thumbs{list-style:none;display:flex;flex-wrap:wrap;gap:12px;margin:12px 0 0;padding:0}
.s48-thumbs:empty{display:none}
.s48-thumbs li{display:flex;flex-direction:column;gap:6px;width:130px}
.s48-thumbs img{width:130px;height:98px;object-fit:cover;border-radius:8px;border:1px solid var(--line);background:var(--soft)}
.s48-thumbs button{align-self:flex-start}
.s48-thumbs .cf-check{font-size:14px;padding:0}
.s48-anon{margin-top:4px}
.s48-warn{display:flex;gap:10px;align-items:flex-start;margin:8px 0 0;padding:12px 14px;border-radius:8px;background:var(--warn-bg);color:var(--warn-ink);font-size:14.5px;line-height:1.5}
.s48-warn .i{flex:none;width:18px;height:18px;margin-top:2px;color:var(--amber-ic)}
.s48-form:not(.anon-on) #s48-anon-warn{display:none}
.s48-form.anon-on #s48-contact-fields{opacity:.45;pointer-events:none}
.s48-review{margin:0 0 20px;padding:16px 18px;border-radius:10px;background:var(--soft);border:1px solid var(--line)}
.s48-review .rh{font:700 12.5px var(--sans);letter-spacing:.1em;text-transform:uppercase;color:var(--gold-d);margin:0 0 10px}
.s48-review dl{display:grid;grid-template-columns:max-content minmax(0,1fr);gap:6px 16px;margin:0;font-size:15px}
.s48-review dt{color:var(--muted)}.s48-review dd{margin:0;color:var(--ink);overflow-wrap:anywhere;white-space:pre-line}
.s48-review dd.miss{color:var(--err);font-weight:600}
.s48-submitrow{display:flex;flex-wrap:wrap;align-items:center;gap:14px 22px;margin-top:22px;padding-top:20px;border-top:1px solid var(--line)}
.s48-small{margin:0;font-size:13.5px;line-height:1.5;color:var(--muted)}
.s48-summary{margin:0 0 22px;padding:14px 18px;border:1px solid var(--err-line);border-left:4px solid var(--err);border-radius:8px;background:var(--err-bg);color:var(--err-ink);font-size:15px}
.s48-summary:focus{outline:2px solid var(--err);outline-offset:2px}
.s48-summary p{margin:0 0 4px;font-weight:600}.s48-summary ul{margin:6px 0 0;padding-left:20px}.s48-summary a{color:var(--err)}
.s48-form .cf-check{font-size:15.5px}

/* tracking */
.s48-narrow{max-width:640px;padding-top:36px;padding-bottom:64px}
.s48-card-form{padding:28px;border:1px solid var(--line);border-top:4px solid var(--gold);border-radius:var(--r);background:var(--card);box-shadow:var(--sh)}
.s48-card-form h2{font-size:23px;margin:0 0 6px}
.s48-card-form .s48-hint{margin-bottom:18px}
.s48-card-form .s48-field .s48-hint{margin:-2px 0 8px}
.s48-card-form .s48-btn{margin:6px 0 14px}
#s48-code{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;letter-spacing:.04em;text-transform:uppercase}

/* report page */
.s48-detail{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:48px;padding-top:32px;padding-bottom:64px}
.s48-main{min-width:0;max-width:760px}
.s48-block{margin:0 0 34px}
.s48-desc{white-space:pre-line;font-size:17.5px;line-height:1.7;margin:0;overflow-wrap:anywhere}
.s48-success{display:flex;gap:18px;align-items:flex-start;padding:22px 24px;margin:0 0 24px;border-radius:12px;background:var(--ok-bg);border:1px solid var(--ok-line)}
.s48-success:focus{outline:2px solid var(--green);outline-offset:2px}
.s48-ok-ic{flex:none;color:var(--green)}
.s48-success h2{font-size:23px;margin:0 0 6px;color:var(--ok-ink)}
.s48-success p{margin:0 0 10px}
.s48-bigcode{display:inline-flex;flex-direction:column;gap:2px;padding:10px 16px;border-radius:8px;background:var(--card);border:1px solid var(--ok-line)}
.s48-bigcode span{font-size:12.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}
.s48-bigcode strong{font:700 22px/1.2 ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;color:var(--head);letter-spacing:.03em}
.s48-linkbox{padding:20px 22px;margin:0 0 30px;border:1px solid var(--line);border-left:4px solid var(--gold);border-radius:10px;background:var(--card)}
.s48-linkbox h2{font:600 17px var(--sans);color:var(--head);margin:0 0 4px}
.s48-linkbox p{margin:0 0 12px;font-size:15px;color:var(--muted)}
.s48-copy{display:flex;gap:10px}
.s48-copy input{flex:1;min-width:0;font:14px ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;padding:9px 12px;border:1px solid var(--line-2);border-radius:8px;background:var(--soft);color:var(--ink)}
.s48-progress{list-style:none;display:grid;grid-template-columns:repeat(3,1fr);margin:0;padding:0;counter-reset:p}
.s48-progress li{position:relative;display:flex;flex-direction:column;align-items:center;text-align:center;gap:4px;padding-top:2px;font-size:14.5px;color:var(--muted)}
.s48-progress li::before{content:"";position:absolute;top:13px;left:-50%;right:50%;height:3px;background:var(--line)}
.s48-progress li:first-child::before{display:none}
.s48-progress li.done::before{background:#1b6b3a}
.s48-progress .pd{position:relative;z-index:1;width:28px;height:28px;border-radius:50%;background:var(--card);border:3px solid var(--line-2)}
.s48-progress li.done .pd{background:#1b6b3a;border-color:#1b6b3a;box-shadow:inset 0 0 0 4px var(--card)}
.s48-progress li.cur .pd{border-color:var(--gold);box-shadow:0 0 0 4px rgba(200,162,74,.25)}
.s48-progress li.done.k-rejected .pd{background:#6b7280;border-color:#6b7280}
.s48-progress .pl{font-weight:600;color:var(--ink)}
.s48-progress small{font-size:12.5px}
.s48-gallery{list-style:none;display:flex;flex-wrap:wrap;gap:12px;margin:18px 0 0;padding:0}
.s48-gallery img{display:block;width:200px;height:150px;object-fit:cover;border-radius:8px;border:1px solid var(--line)}
.s48-gallery a:hover img{box-shadow:var(--sh-h)}
.s48-tl{list-style:none;margin:0;padding:0}
.s48-tl li{position:relative;display:flex;gap:16px;padding:0 0 22px}
.s48-tl li::before{content:"";position:absolute;left:8px;top:22px;bottom:0;width:2px;background:var(--line)}
.s48-tl li:last-child::before{display:none}
.tl-dot{flex:none;width:18px;height:18px;margin-top:4px;border-radius:50%;background:var(--card);border:3px solid var(--blue)}
.tl-reply .tl-dot{background:var(--blue)}
.st-resolved .tl-dot{border-color:#1b6b3a;background:#1b6b3a}
.st-in_progress .tl-dot{border-color:var(--amber-ic)}
.st-rejected .tl-dot{border-color:#6b7280;background:#6b7280}
.tl-b{min-width:0}
.tl-h{margin:0;font-size:15.5px;color:var(--ink)}
.tl-h time{display:block;font-size:13.5px;color:var(--muted)}
.tl-body{margin:8px 0 0;padding:12px 14px;border-radius:0 10px 10px 10px;background:var(--soft);white-space:pre-line;font-size:15.5px;line-height:1.6;overflow-wrap:anywhere}
.s48-aside{min-width:0}
.s48-facts{margin:0 0 18px;padding:20px 22px;border:1px solid var(--line);border-radius:var(--r);background:var(--card);box-shadow:var(--sh)}
.s48-facts div+div{margin-top:14px;padding-top:14px;border-top:1px solid var(--line)}
.s48-facts dt{font:700 12px var(--sans);letter-spacing:.1em;text-transform:uppercase;color:var(--muted);margin:0 0 4px}
.s48-facts dd{margin:0;font-size:15.5px;color:var(--ink);overflow-wrap:anywhere}
.s48-facts dd a{display:inline-flex;align-items:center;gap:6px;font-weight:600}
.s48-facts .i{width:16px;height:16px}

/* list */
.s48-listpage{padding-top:30px;padding-bottom:64px}
.s48-filters{display:flex;flex-wrap:wrap;align-items:flex-end;gap:14px 16px;margin:0 0 22px;padding:16px 18px;border:1px solid var(--line);border-radius:var(--r);background:var(--soft)}
.s48-filters>div{flex:1 1 200px;min-width:0}
.s48-filters label{display:block;font-weight:600;font-size:14px;margin:0 0 4px;color:var(--ink)}
.s48-filters select{appearance:none;padding-right:38px;background:var(--card) var(--chev) no-repeat right 12px center/18px}
.s48-count-total{margin:0 0 10px auto;font-weight:600;color:var(--muted);font-size:14.5px}
.s48-mapwrap{margin:0 0 22px}
.s48-listnote{margin-top:22px}
.s48-listpage .pager{margin-top:26px}

/* statistics */
.s48-statspage{padding-top:30px;padding-bottom:64px}
.s48-kpirow{display:grid;grid-template-columns:1.6fr repeat(4,1fr);gap:16px;margin:0 0 10px}
.s48-hero-kpi,.s48-tile{padding:20px 22px;border:1px solid var(--line);border-radius:var(--r);background:var(--card);box-shadow:var(--sh);min-width:0}
.s48-hero-kpi{background:var(--navy);border-color:var(--navy);color:#fff}
.s48-kpirow .lbl{margin:0 0 6px;font-size:14px;line-height:1.35;color:var(--muted)}
.s48-hero-kpi .lbl{color:#c9d6e4}
.s48-kpirow .val{margin:0;font:600 30px/1.1 var(--sans);color:var(--head)}
.s48-hero-kpi .val{font-size:52px;color:#fff}
.s48-meter{height:8px;margin-top:14px;border-radius:999px;background:rgba(255,255,255,.18);overflow:hidden}
.s48-meter>span{display:block;height:100%;border-radius:999px;background:var(--gold)}
.s48-meter.small{display:inline-block;width:80px;height:6px;margin:0;background:var(--sky-2);vertical-align:middle}
.s48-meter.small>span{background:var(--chart)}
.s48-chartcard{margin:26px 0 0;padding:22px 24px;border:1px solid var(--line);border-radius:var(--r);background:var(--card);box-shadow:var(--sh);min-width:0}
.s48-chartcard>.s48-small{margin:-8px 0 16px}
.s48-cols{display:grid;grid-template-columns:auto minmax(0,1fr);gap:10px;height:260px}
.s48-axis{display:flex;flex-direction:column-reverse;justify-content:space-between;padding-bottom:26px;font-size:12px;color:var(--muted);text-align:right;font-variant-numeric:tabular-nums}
.s48-axis span{line-height:0}
.s48-plot{position:relative;display:grid;grid-template-columns:repeat(12,minmax(0,1fr))}
.s48-col{position:relative;display:flex;flex-direction:column;min-width:0;outline:0}
.s48-colbar{flex:1;display:flex;align-items:flex-end;justify-content:center;border-bottom:1px solid var(--line-2);background:repeating-linear-gradient(to top,transparent 0,transparent calc(25% - 1px),var(--line) calc(25% - 1px),var(--line) 25%)}
.s48-colbar .bar{position:relative;display:block;width:min(24px,70%);min-height:0;background:var(--chart);border-radius:4px 4px 0 0;transition:background .15s}
.s48-colbar .bar b{position:absolute;left:50%;bottom:100%;transform:translateX(-50%);padding-bottom:3px;font:600 12px var(--sans);color:var(--ink);white-space:nowrap}
.s48-colx{height:26px;padding-top:6px;text-align:center;font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden}
.s48-tip{position:absolute;left:50%;bottom:calc(100% - 20px);transform:translate(-50%,-6px);z-index:5;min-width:140px;padding:8px 10px;border-radius:8px;background:var(--head);color:var(--bg);font-size:12.5px;line-height:1.45;text-align:left;box-shadow:0 6px 18px rgba(0,0,0,.2);pointer-events:none;display:none}
.s48-tip strong{display:block}
.s48-col:hover .s48-tip,.s48-col:focus .s48-tip{display:block}
.s48-col:hover .bar,.s48-col:focus .bar{background:var(--blue)}
.s48-col:focus-visible .s48-colx{outline:2px solid var(--gold);border-radius:3px}
.s48-col:first-child .s48-tip{left:0;transform:translate(0,-6px)}.s48-col:last-child .s48-tip{left:auto;right:0;transform:translate(0,-6px)}
.s48-table{margin-top:14px}
.s48-table summary{cursor:pointer;font-weight:600;color:var(--blue);font-size:14.5px}
.s48-tblwrap{overflow-x:auto}
.s48-tblwrap table{width:100%;border-collapse:collapse;font-size:15px;margin-top:10px}
.s48-tblwrap th,.s48-tblwrap td{padding:10px 12px;border-bottom:1px solid var(--line);text-align:left;white-space:nowrap}
.s48-tblwrap thead th{font-size:12.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);font-weight:700}
.s48-tblwrap td{font-variant-numeric:tabular-nums}
.s48-tblwrap tbody th{font-weight:600}
.s48-pctcell{display:inline-flex;align-items:center;gap:10px}
.s48-twocol{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 22px}
.s48-hbars{list-style:none;margin:0;padding:0}
.s48-hbars li{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(0,1fr) 3ch;align-items:center;gap:12px;padding:7px 0;font-size:14.5px}
.s48-hbars .hl{min-width:0;display:flex;align-items:center;gap:8px;color:var(--ink)}
.s48-hbars .hb{height:12px;border-radius:0 4px 4px 0;background:var(--soft)}
.s48-hbars .hb span{display:block;height:100%;min-width:2px;border-radius:0 4px 4px 0;background:var(--chart)}
.s48-hbars .hv{text-align:right;font-weight:600;font-variant-numeric:tabular-nums;color:var(--ink)}
.s48-dot{flex:none;width:10px;height:10px;border-radius:50%;background:var(--doc)}
.status .st-in_progress .hb span,.status .st-in_progress .s48-dot{background:var(--amber-ic)}
.status .st-resolved .hb span,.status .st-resolved .s48-dot{background:var(--green)}
.status .st-rejected .hb span,.status .st-rejected .s48-dot{background:#6b7280}
.status .st-received .hb span,.status .st-forwarded .hb span{background:var(--doc)}
.s48-method{margin-top:26px}

@media (max-width:1100px){
  .s48-kpirow{grid-template-columns:repeat(2,minmax(0,1fr))}.s48-hero-kpi{grid-column:1/-1}
  .s48-how{grid-template-columns:repeat(2,1fr)}
  .s48-cards{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media (max-width:960px){
  .s48-hero-in{grid-template-columns:1fr;gap:32px}
  .s48-formwrap{grid-template-columns:minmax(0,1fr);gap:0}
  .s48-steps{min-width:0}
  .s48-steps{position:sticky;top:var(--head-h,0px);z-index:20;margin:0 -24px 18px;padding:8px 24px;background:var(--glass);border-bottom:1px solid var(--line);backdrop-filter:blur(4px)}
  .s48-steps ol{display:flex;border:0;overflow-x:auto;scrollbar-width:none;gap:4px}
  .s48-steps li a{border:0;margin:0;padding:6px 8px;font-size:13.5px;white-space:nowrap;gap:7px}
  .s48-steps li.cur a{background:var(--sky);border-radius:999px}
  .s48-steps .n{width:24px;height:24px;font-size:12px}
  .s48-detail{grid-template-columns:1fr;gap:12px}
  .s48-orgs,.s48-notes,.s48-twocol,.s48-cards.list{grid-template-columns:1fr}
}
@media (max-width:640px){
  .s48-hero{padding:36px 0 44px}
  .s48-cta .s48-btn{width:100%}
  .s48-how,.s48-cards{grid-template-columns:1fr}
  .s48-org ul{grid-template-columns:1fr}
  .s48-step{padding:18px 16px 20px;border-radius:10px}
  .s48-step>legend{font-size:19px}
  .s48-cats{grid-template-columns:1fr}
  .s48-grid{grid-template-columns:1fr}
  .s48-tabs-in{gap:8px}
  .s48-brand span{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
  .s48-tabs li a{padding:18px 9px 16px;font-size:14px}
  .s48-steps{margin:0 -16px 16px;padding:8px 16px}
  .s48-submitrow .s48-btn{width:100%}
  .s48-copy{flex-direction:column}
  .s48-kpis dd{font-size:20px}
  .s48-hero-kpi .val{font-size:42px}
  .s48-cols{height:220px}
  .s48-colx{font-size:10.5px}
  .s48-colbar .bar b{font-size:10.5px}
  .s48-card{padding:14px}
  .s48-card-img{width:72px;height:72px}
  .s48-map{height:300px}.s48-map.big{height:380px}
  .s48-gallery img{width:140px;height:105px}
  .s48-hbars li{grid-template-columns:minmax(0,1.5fr) minmax(0,1fr) 3ch}
}
@media (max-width:400px){.s48-tabs li a{padding:18px 6px 16px;font-size:13px}}
@media print{.s48-tabs,.s48-steps,.s48-btn,.s48-mapwrap,.s48-copy button{display:none!important}}

@media (max-width:480px){.s48-org-logo{max-width:96px}}